Frequently asked questions
General questions about PixelNest apps. Each app also has its own FAQ covering how that app specifically works.
Are PixelNest apps free?
All five are free to download. Several offer an optional paid subscription that unlocks additional features, and the free versions are supported by advertising. Current prices are shown in the app and on the App Store listing before you buy anything.
How do I cancel a subscription?
On your iPhone, open Settings, tap your name at the top, then Subscriptions, then the app, then Cancel Subscription. Cancelling stops the next renewal and you keep access until the end of the period you have paid for. Deleting the app does not cancel a subscription.
Can PixelNest cancel or refund my subscription for me?
No. App Store purchases are processed by Apple, and only Apple can issue a refund or cancel a subscription. Use Apple's Report a Problem page or contact Apple Support. Do tell us if something went wrong — we cannot process the refund, but we want to know about the problem.
Do your apps upload my photos, files or passwords?
No. Passport Photo ID Maker, Safe Hacker Protection System, Offline Music Player and Sqrl Browser all keep your content on your device — PixelNest does not run a server that receives it. AI Essay Writer Assistant is the exception: generating text requires sending your prompt to an AI provider, which its privacy policy explains in detail.
So the apps collect no data at all?
That would be an overstatement, and we would rather not make it. Your content stays on your device. Separately, the apps include third-party components for analytics, crash reporting, advertising and subscription management, and those handle technical and device information. Each app's privacy policy lists exactly which services it uses.
Do I need an account to use a PixelNest app?
No. None of the apps have a sign-in or a user account. There is no password to forget and no profile of you on our side.
Can you recover my data if I lose my phone or delete the app?
No, and this is the direct consequence of keeping everything on your device. We hold no copy, so there is nothing for us to restore from. Export anything you cannot afford to lose before deleting an app or changing devices.
Which iOS version do I need?
It varies by app, from iOS 14 to iOS 17.6. The requirement is listed on each app's page and on its App Store listing.
Are the apps available on Android?
Not at present. All PixelNest apps are iOS only. If that changes it will be announced on this site.
How do I report a bug or request a feature?
Email help@pixelnest.co.in. For bugs, the most useful report says what you did, what you expected, what happened instead, your device model and your iOS version. That is usually enough to reproduce it.
How do I make a privacy or data request?
Email help@pixelnest.co.in and say which app it concerns. Be aware of the practical limit: where we hold no copy of your information, there is nothing for us to retrieve or delete, and the most we can do is point you to the relevant third-party service.
Does this website use cookies or tracking?
No. The site is static, uses no non-essential cookies, carries no advertising and includes no third-party tracking scripts. That is why there is no cookie banner. The website and the apps are entirely separate.
Questions about a specific app
Each app page has its own FAQ — how the vault handles a forgotten PIN, which AI models are used, whether the music player can play Spotify tracks, and so on.
Still stuck?
Email help@pixelnest.co.in — the contact page lists what to include. A real person reads it.