We're here to help
Questions, bug reports, subscription problems and privacy requests all reach the same inbox — and a real person reads them.
Email us
One address for everything — support, subscriptions, privacy, legal and feedback. There is no contact form and no ticket system to work through.
What to include
Each link below opens your mail app with the subject already filled in, so your message arrives sorted.
App support
Something not working, or you cannot find a feature. Tell us which app you are using and what you were trying to do.
Bug report
The most useful report says what you did, what you expected, what happened instead, your device model and your iOS version. That is usually enough for us to reproduce it.
Subscription question
We can help you find the right setting — but only Apple can cancel or refund an App Store subscription. Those go through your Apple ID settings or Apple Support.
Privacy request
Say which app it concerns. Note that where we hold no copy of your data there is nothing for us to retrieve or delete, and we will tell you honestly if that is the case.
Legal question
Questions about an app's terms, or about how something is worded in a policy.
Feedback
Feature requests, things that annoy you, things that work well. All of it is read.
Writing about a specific app?
Use the matching link so we know which app you mean straight away.
Two things worth knowing
- We cannot cancel or refund a subscription. Apple processes every App Store purchase, so only Apple can do that — through your Apple ID settings or Apple Support. We can help you find the right screen.
- Please do not send sensitive details. Email is not a secure channel. Never include passwords, card numbers or identity document details — we will never ask for any of them.
For privacy-related requests, please contact help@pixelnest.co.in. See the privacy overview for what we can and cannot do with a request, or the FAQ for answers to the common questions.